Keeping It Simple Yo.....
January 10th, 2014
Keeping it simple. There are a lot of websites out there. Some are very complex and serve a certain purpose and some are very simple and serve their own purposes.
There are times when having a huge, complex website is a good thing. Some large companies have so much to say and provide for their intended audience that their sites must out of necessity be large and complex. They want to have everything on their website to serve their potential customers. Even though this is a good thing, these sites can be cumbersome and hard to navigate sometimes.
Most people just want to get on a site, find what they need and then get off. In these days of wanting everything now and wanting them fast, we must, as webmasters, take into account how the consumer uses these websites. I find myself researching things on the web and am amazed at how long it takes to accomplish this simple task.
I was looking into base layers the other day (something I can wear when it's cold and when I'm hiking) and by the time I was done, 2 hours had passed. I couldn't believe how long it took just to look into which type of base layer was the best and why. How much they cost and was the price of the higher end base layers worth the additional money or should I just go with a mid grade base layer and save the money. So many things to consider. My preference would have been to find out all these things is less than 2 hours. Maybe something like 10 minutes would have been nice.
So the question arises. Why would it take so long for such a small task? I found websites that I thought would give me information that I was looking for but found that they didn't really help me. It took me a while to find the correct website that gave me the answers I was looking for. This is what Google is striving for. To present relevant websites to people that are searching for certain things. So that they don't have to take 2 hours to find everything they want on the web.
So one of our strategies here at LMS Website Services is to keep it simple. Most of the websites we build are simple and to the point. Presenting the critical information to the consumer while resisting the urge to complicate things with a lot of worthless content.
Remember, most people don't want to spend 2 hours on the Internet looking for what they want. They want to get on, find what they want and get off. So a simple, beautifully made and presented website has value to the customer and to Google. Don't forget, we have to please the customer and Google at the same time. After all, the customers won't find you if Google doesn't present you to them.
In summary, you should have a website that is simple enough so the customer can easily find what they want in a timely fashion. It should look great (simple doesn't mean it looks cheap or skimpy). The consumer will judge you and your company by the presentation of your website. Remember, your website is an extension of you. It represents you. It's the first impression a potential customer has of you (and we know what they say about first impressions). Your website should also present to Google what you are all about so they can present "you" via your website to your potential customers. Your homepage should have your company name and phone number in a prominent spot which is easily found by the customer. It should have the basics of what you do so the customer will know quickly whether you can be of service to them or not. If yes then they will normally continue to peruse your site for all of the pertinent information that they require.
The end result will be a call to you to inquire about your services and how you can be of help to them in their particular situation. And that's all good.....
Nuff said for now, eh?